The people who are viewing your portfolio want to know more about the projects, how you fit in and the process you followed to get you to the final result. We communicate this information through case studies.
The problem(s) you had to solve or the hypothesis you came up with for solving it
What problems did you observe while watching users?
What did your stakeholders ask you to build?
Was there a difference between what you heard versus what you saw?
How did you set yourself up to solve that problem?
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Example: Our application got negative reviews because users weren’t receiving alerts about new sales on the site. Based on the content of the reviews, we hypothesized that users were not aware that they could adjust notification settings in the application.
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Your specific role in the project and how you collaborated with others
Talk about your specific role and how you collaborated with others on your team.
Potential employers want to hear how you collaborate with others, and how your work integrates with the rest of a cross-functional team.
You can talk about your facilitation skills here and how your work impacted the team.
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Example: I was the sole UX designer on an Agile team comprised of three developers, a product owner, a scrum master, and a quality engineer. I was responsible for determining the overall design direction of the project, while collaborating with the rest of the team on ideation.
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